Palmetto State Bank SMS Terms & Conditions

Palmetto State Bank may use SMS text messaging to communicate with customers and other individuals who have provided a mobile telephone number and, where required, consented to receive text messages from us.

Types of Messages

Depending on your relationship with Palmetto State Bank and the services you use, SMS messages may include:

  • Account-related notifications

  • Security or fraud-related alerts

  • Appointment reminders

  • Customer service communications

  • Online or mobile banking notifications

  • Loan-related service communications

  • Updates regarding products or services you have requested

  • Other transactional or service-related messages

Palmetto State Bank will not request sensitive information such as your password, PIN, full Social Security number, or full debit card number through an unsolicited text message.

Message Frequency

Messaging frequency may vary depending on your account activity, the services you use, and the communications you have requested.

Message and Data Rates

Message and data rates may apply. Charges are determined by your mobile carrier and wireless service plan. Palmetto State Bank is not responsible for charges imposed by your mobile carrier.

Opting Out

You may opt out of SMS communications at any time by replying STOP to a message.

After opting out, you may receive a final confirmation message indicating that you will no longer receive SMS messages from that messaging program.

Opting out of text messages does not prevent Palmetto State Bank from contacting you through other permitted methods when necessary to service your accounts or comply with legal or regulatory requirements.

Getting Help

For assistance with SMS messaging, reply HELP to a message or visit our website at:

www.palmettostate.bank

You may also contact Palmetto State Bank through the contact information provided on our website.

Consent to Receive Messages

By providing your mobile number and opting in to receive SMS communications where applicable, you agree to receive text messages from Palmetto State Bank at the mobile number provided.

Consent to receive SMS messages is not a condition of purchasing a product or service unless otherwise specifically disclosed.

You are responsible for providing Palmetto State Bank with an accurate mobile telephone number and notifying us if your number changes.

Mobile Carrier Availability

SMS delivery is subject to the availability and reliability of your mobile carrier's network. Palmetto State Bank cannot guarantee that SMS messages will always be delivered or received.

Mobile carriers are not responsible for delayed or undelivered messages.

Privacy

Palmetto State Bank respects your privacy. Information collected or used in connection with SMS communications will be handled in accordance with our Privacy Policy.

Visit:

https://www.palmettostate.bank/privacy-policy

Changes to These Terms

Palmetto State Bank may update these SMS Terms & Conditions from time to time. Updated terms will be posted on our website with a revised effective date.

Continued participation in our SMS messaging program after changes become effective constitutes acceptance of the updated terms to the extent permitted by applicable law.

Additional Information

For more information about Palmetto State Bank's privacy practices, visit:

https://www.palmettostate.bank/privacy-policy

If you have any questions regarding our SMS/Text Message Policy please contact us at:

Palmetto State Bank
601 1ST Street West 29924
Hampton, SC 29924
Telephone: (803) 943-2671
E-mail: psbanker@palmettostatebank.com